Skip to main content
Display your surveys directly on your Shopify store as a popup located in the bottom-right corner of the screen, allowing visitors to share feedback while they browse your website. The On-site Surveys publishing option allows you to show your survey without redirecting customers to another page. Visitors can interact with the survey directly from your storefront while continuing their shopping experience. This option is ideal for:
  • Collecting customer feedback while visitors are browsing your store
  • Showing surveys across your storefront or on specific pages
  • Running quick feedback campaigns without interrupting the shopping experience
Onsite Survey Example

Set Up an On-site Survey Popup

Follow these steps to enable your survey popup:
1

Step 1: Open your survey publishing settings

Go to: Apricot Dashboard → Surveys → Select your survey → Edit
All Surveys Page
From the survey editor, navigate to the Publish Channels section and select** On-site Surveys (Popup). **
Publish Channel On Site Popup
2

Step 2: Connect Apricot to your store

You will see the setup guide with the required steps to activate your popup.The first step is to enable the Apricot Block in your Shopify theme.
The Apricot Block must be enabled for Apricot surveys to work correctly. If the block is not activated, your surveys may not appear, and some functionality will not work properly.
Click on Open Theme Editor button and you will be redirected to:Shopify Dashboard → Online Store → Customize → App EmbedsThe Shopify theme editor will automatically search for Apricot. Enable the Apricot app embed and click Save.
Apricot Survey Block
3

Step 3: Activate your survey popup

After enabling the Apricot app embed, return to your Apricot Dashboard. The connection step will now be marked as completed.Continue with Step 2: Activate survey popup to enable your popup.After activating the popup, click Save to apply your changes.
Onsite Survey Step 2
Your survey popup is now active and ready to collect responses from your store visitors.